The Counseling Center

Counseling Center Summer Hours M-F 8:30-4:30; Fall semester 8:30-5:00 Students seeking counseling services should call (716) 878-4436 and request to schedule an appointment for an initial phone screening. All services are provided via telehealth (phone or video).  

An Urgent Care counselor is available for consultations during Counseling Center’s regular business hours. Some example of situations to call the Counseling Center to ask for a call-back from the Urgent Care Counselor:

• Suicidal thoughts
• Thoughts about harming another person
• Recent assault or abuse
• Knowledge of another person being abused or assaulted
• Concerns about your own or another person’s safety
• Hallucinations 

Procedure: When you call the counseling center please inform our secretary that you are requesting a call-back from the Urgent Care Counselor: IMPORTANT: the call-back will come from a blocked/private number so please make sure your phone will accept this type of call. Please be aware that for health and safety reasons, our counselors are working remotely and it will take a few minutes for the secretary to relay the message to the Urgent Care Counselor

IF YOU FEEL THAT A STUDENT (OR YOURSELF) IS IN IMMINENT DANGER OF HURTING THEMSEVLES OR ANOTHER PERSON, CALL 911. IF THE STUDENT/PERSON YOU ARE CONCERNED ABOUT IS LOCATED ON CAMPUS, CALL UPD AT (716) 878-6333. GIVE AS MUCH INFORMATION AS YOU HAVE-EVEN IF IT’S ONLY A CELL PHONE NUMBER. IF POSSIBLE, ASK STUDENT WHERE THEY ARE PHYSICALLY LOCATED AT THE TIME OF THE CALL SO YOU CAN GIVE THIS INFORMATION TO THE POLICE. 

24 HOUR EMERGENCY NUMBERS FOR PSYCHOLOGICAL EMERGENCIES AFTER HOURS
In a student is located in Erie County: Crisis Services (716) 834-3131.  Outside of Erie County, anywhere in the United States National Suicide Prevention Lifeline 1-800-273-8255

SUNY 24-hour Crisis Text Line: text GOT5 to 741-741