Students should make their own appointments if possible. They can visit or phone the College Counseling Center between 8:30 a.m. and 5:00 p.m., Monday through Friday, (Thursday's until 6:00pm). The receptionist will arrange for the student to meet with a staff member as soon as possible; usually within a day or two. In urgent situations, we will assist the student immediately. All services are free.
At the student's first visit there are information forms (which can be waived temporarily in emergencies) to fill out before the student sees a counselor. During the first appointment, an intake counselor begins an assessment of the student's needs and the ways in which the Counseling Center might be able to help. Students need to know that all services at the Counseling Center are confidential by law.
If the student and intake counselor agree that individual counseling is appropriate, the student can expect to be referred to a counselor for weekly appointments. Appointments last for about an hour. Other options the counselor will consider at the first appointment include enrolling the student in one of our group programs or making a referral to another campus or community agency. It is also possible that the student may leave the initial appointment feeling able to handle the problem on his/her own.
If the student is hesitant to come to the Counseling Center, you might suggest that they contact Crisis Services, Inc. (716-834-3131); a 24-hour-a-day, 7-day-a-week crisis counseling and referral service. Trained counselors will assist the student anonymously.
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